All users must acknowledge the present terms and conditions (hereinafter referred to as T&Cs), which define the rules for using this website. Anyone using the information, documents, and various services offered by this site is deemed to have read and accepted these terms and conditions.

Publisher of the site Concours-cityshopping.lu

This site is published by:

The Union Commerciale de la Ville de Luxembourg, a non-profit association, hereinafter referred to as UCVL, with regard to the editorial content, the member area, without prejudice to any other content developed by the publisher.

Its content is owned by UCVL, established and headquartered at 1, rue Philippe II L-2340 Luxembourg, registered with the Luxembourg Trade and Companies Register under number F2864, except for the public database (API Commerces), which is owned solely by the City.

The website was designed and developed by Nicolas Stévenart.

If the user notices any anomalies or encounters navigation issues on the website, they are invited to inform: info@cityshopping.lu.

The website is hosted in the Netherlands.

Intellectual Property

The website, its content, and all other constituent elements (including databases, texts, images, logos) are the exclusive property of UCVL, for the legal duration of protection. The website and its content are owned and operated by UCVL. Without limitation, texts, photographs, publications, downloadable documents, or any other original creation or document are protected by copyright, and their publication on the website does not in any way constitute a concession of usage rights, a license, or any other authorization, except with the express, prior, and written authorization of UCVL.

Any use, dissemination, copying, reproduction, representation, translation, adaptation, or citation, whether in full or in part, by any means of the website, its content, or its components is strictly prohibited unless express, prior, and written authorization is given by UCVL.

Responsibility of UCVL

The website, its content, and its components are regularly updated to ensure access and usage in the best conditions. However, UCVL and the City cannot guarantee in real-time the currentness, completeness, accuracy, or completeness of the website’s content. The website’s content is provided for informational purposes only.

The website was developed in a technical environment chosen by UCVL, and the City is regularly updated to ensure its accessibility. However, UCVL and the City do not guarantee either permanent accessibility or the absence of errors. Any user encountering difficulties while navigating is invited to inform UCVL and the City by contacting UCVL at info@cityshopping.lu.

The responsibility of UCVL and the City is expressly excluded for all direct and indirect consequences:

A security breach originating from the user or a third party and, more generally, any security breach not directly attributable to UCVL and the City, but limited by the constraints and risks inherent to the Internet;
The consequences of errors and/or fraud committed by the user or a third party;
Any unavailability or malfunctioning of electronic communication systems or networks.
The responsibility of UCVL and the City cannot be held liable in the event of an omission of information updates, errors in system handling or encoding, inaccuracies, gaps in the provided information, or possible errors.

UCVL and the City cannot be held responsible for any damage suffered, particularly regarding the quality of the user’s computer equipment, the quality of the internet connection, and/or the technical configurations available to the user. UCVL and the City will not be held responsible for any malfunction or deterioration of an external module to the website.

UCVL and the City will have the right to pursue anyone who has damaged the website by any means, both technically and content-wise (illegal copying, hacking, sending a malicious file, etc.).

To facilitate the dissemination of information, especially to its members and the public, UCVL and the City may provide links to other sites. However, under no circumstances can UCVL and the City be held responsible for the content presented on these sites, for any reason.

UCVL has no control over the content of these third-party sites, which remain entirely independent of UCVL and the City.

Modification of the Website

UCVL and the City reserve the right to evolve, modify, or suspend, without notice, the site for maintenance, updates, or for any other reason deemed necessary. UCVL and the City may, at any time, remove, add, complete, or clarify any part of the information and services made available on the website.

Cookies

UCVL and the City are concerned about the privacy of their visitors and wish to maintain your trust in our services.
UCVL and the City invite you to review the cookie policy.

Protection of Personal Data

UCVL and the City are concerned about the privacy of their visitors and wish to maintain your trust in our services.
UCVL and the City invite you to review the privacy statement.

Applicable Law and Jurisdiction

Any dispute related to the use of the UCVL and the City website will be subject to Luxembourg law and falls under the exclusive jurisdiction of the courts of the City of Luxembourg.
For any questions about this site and its content, you can contact us by email at UCVL: info@cityshopping.lu.

The Union Commerciale de la Ville de Luxembourg, a non-profit association (hereinafter “UCVL”), places great importance on the protection of your privacy and is committed to processing your personal data in accordance with applicable data protection laws, including Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter “GDPR”), applicable from 25 May 2018, and the Law of 1 August 2018 organizing the National Data Protection Commission and implementing the general data protection regime.

To reinforce our commitment to privacy, we have adopted binding internal data protection policies.

 
1. Scope

This privacy policy explains how we collect and use your personal data, particularly through the concours-cityshopping.lu website (hereinafter “the website”).
Personal data refers to any information relating to an identified or identifiable natural person.

For clarification: An identifiable person is someone who can be identified directly or indirectly by reference to identifiers (such as a name, identification number, location data, online identifier) or to one or more specific elements unique to their identity.

We collect personal data when you participate in contests and when you use the website.

 
2. Data Controller and Data Protection Officer

The data controller is UCVL, represented by its Director.

UCVL has appointed an internal Data Protection Officer (DPO) responsible for ensuring compliance with the GDPR and safeguarding the rights of data subjects whose personal data is processed.

Contact email: info@cityshopping.lu

 
3. Categories of Personal Data Collected

The personal data we collect and process may include, in particular:

• First name
• Last name
• Address
• Email address
• Any other contact details necessary for communication
   

4. Purpose of Data Processing

UCVL collects and processes your personal data only when you consent, for example, when registering for the Cityshopping newsletter.

 
5. Recipients of Personal Data

The main recipient of your data is UCVL.

Our data processors are located exclusively within the European Union or in Switzerland, and they comply with the GDPR. A list of our current processors is available upon written request.

Our IT service providers are only responsible for internal technical maintenance and the website. They do not receive any personal data.

Data is stored on two servers located in the Netherlands.

UCVL may disclose your personal data to comply with legal obligations, respond to lawful requests from public authorities, or assert and defend its rights and interests.

 
6. International Data Transfers

No personal data is transferred outside the EU or to countries not recognized as offering adequate protection by the European Commission, without first informing the user.

 
7. Data Retention

Your personal data is retained only as long as necessary for the relevant purpose — typically for the duration of a contractual relationship and for a maximum of one year after its end.

In the case of job applications, data is retained for no longer than one year.

 
8. Data Security

We implement appropriate technical, physical, and organizational measures to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access, and any other unlawful form of processing.

Access to personal data is restricted to authorized recipients on a need-to-know basis. We have established a comprehensive data protection program that is regularly updated. For sensitive data, additional safeguards are in place.

 
9. Use of Our Website

Cookies, Usage Data, and Similar Technologies

When you visit our website, we automatically collect data using technologies such as cookies, pixels, analytics tools, server logs, or web beacons. These tools help us analyze website traffic.

For clarification: A cookie is a text file that can be stored on your device (PC, tablet, smartphone, etc.) when you visit a website. Most websites use cookies to improve the user experience.

When you first visit our website, a cookie banner informs you of our use of cookies and asks for your consent. Cookies are only placed after you have accepted them or continued browsing.

You can disable cookies at any time through your browser settings:

• Chrome
• Edge
• Firefox
• Opera
• Safari
• Data entered in the contact form is processed only by UCVL for the purpose of handling your inquiry and is electronically stored.

These data are retained for one year and are used exclusively by UCVL.

According to the GDPR, you may request access to your personal data and ask for correction by writing to: info@cityshopping.lu.

Children: This website is not intended for children. We do not knowingly collect personal data from children. If we become aware of such data, it will be deleted immediately.

 
10. Your Rights

You have the right to:

Access your personal data
Request the rectification, update, or deletion of your data
Restrict or object to data processing
Request data portability under certain conditions
You can exercise these rights at any time by contacting our DPO at support@cityshopping.lu.

If you believe your rights are not being respected, you may contact the National Commission for Data Protection (CNPD).

 
11. Consent and Withdrawal

By providing your personal data, you agree to its processing as described in this privacy policy.

When required by law, we will obtain your explicit consent.

You may withdraw your consent at any time and at no cost by contacting: info@cityshopping.lu.

 
12. Contact

If you have any questions or complaints about how we handle your personal data, you can contact our Data Protection Officer at info@cityshopping.lu.

UCVL is committed to reviewing and responding to all privacy-related inquiries and concerns in a timely and responsible manner.

 
13. Changes to This Privacy Policy

We reserve the right to modify or update this privacy policy at any time.
Please check the website regularly to stay informed of the latest version.

This website does not use any tracking technologies or analytics solutions that compromise user privacy. The only cookie used is a technical session cookie (PHPSESSID), which enables the proper functioning of the site by storing temporary calculation data.